Question:
What is the white wire coming out from the end of the shades?
Answer:
The white wire above the motorized shades is the receiver antenna. This antenna is used to receive signals from the remote control or smart control system, allowing the shades to be raised, lowered, or adjusted.
The antenna ensures smooth communication between the shades and the control device, so do not cut the antenna, as it may affect signal reception and proper operation. You can secure the antenna to the side or top of the valance. If there are any issues with the signal, check to see if the antenna is obstructed or bent.
Important: If the antenna is accidentally damaged or broken, it cannot be reconnected or repaired.
Please contact service@smartwaveshades.com for replacement assistance.
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