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  1. SmartWave Shades
  2. Help and FAQs
  3. Motor Help

Motor Help

  • What is the difference between a Standard Motor and a Matter Motor?
  • What are the control options for SmartWave motorized shades?
  • What are the power options for SmartWave shades?
  • How to Adjust Light on Zebra Shades and Shangri-La Sheer Shades
  • Power Cord Extension Specifications for Drapery
  • Controlling SmartWave Shades with Two Different Apps
  • Why won’t my drapery enter pairing mode?
  • Why Don’t Smart Shades Move in Perfect Sync During Group Control?
  • Why Won’t the Drapery Motor Enter Pairing Mode When Integrating With the App?
  • My shade does not respond to the remote or wall switch(For Cellular Shade Motors)
  • Charging Indicator Light Guide for Rechargeable Li-Ion Battery Motors
  • How to Replace Your Motor After Receiving a Replacement (For Cellular Shade Motors)
  • Before Connecting the Shades to the App, How to Enter Pairing Mode?
  • How to Replace Your Motor After Receiving a Replacement
  • Why does the connection to the cellular shades fail when connecting to the app?
  • How to Upgrade a Standard Motor to a Matter Motor
  • How to Choose the Roll Type: Standard Roll vs. Reverse Roll
  • How to Locate the Matter QR Code on Your SmartWave Shades
  • Why Choose a Motor Side?
  • How long does the battery last on smart shades?
  • How to Power the Hardwired Version of Motorized Shades
  • What is the white wire coming out from the end of the shades?
  • Can motorized shades be manually controlled?
  • Can I Purchase Only the Motor to Automate My Existing Shades?
  • Which third-party Thread Border Routers are supported by SmartWave shades?
  • Does the Matter firmware support OTA updates?
  • Why does the connection to the roller type shades fail when connecting to the app?
SmartWave Shades
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