Measurement and Installation Help
- How Can I Ensure My Inside Mount Measurements Fit My Window Frame Perfectly?
- Can I Choose an Inside Mount if My Window Depth is Less Than 2.5 Inches?
- Shades Brackets Size Details
- Detailed Installation Size Specifications
- What are the width and length ranges for SmartWave custom shades?
- Does SmartWave Apply Deductions to Measurements?
Remote Control and Wireless Wall Switch Help
- If I Choose the Matter Smart Motor, Do I Still Need to Purchase a Remote Control or Wireless Wall Switch?
- Remote Controls and Wireless Wall Switches Buying Guide
- Why do shades of the same height operate at different speeds in group control?
- Wireless Wall Switch User Manual
- Remote Control User Manual
- How to use the remote control to control multiple or all shades at the same time
Motor Help
- What is the difference between a Standard Motor and a Matter Motor?
- What are the control options for SmartWave motorized shades?
- What are the power options for SmartWave shades?
- How to Replace Your Motor After Receiving a Replacement
- Why does the connection to the cellular shades fail when connecting to the app?
- How to Upgrade a Standard Motor to a Matter Motor
Fabric Help
- What are the different blackout levels of SmartWave shades?
- What Is the Difference Between the Shangri-La Sheer Shades Anti-Dizziness Series, Luxe Series, and Linen Series?
- What Is the Openness Factor?
- What’s the Difference Between Openness and Light Blocking?
- Understanding the Different Light Blocking Effects of SmartWave Roller Shades
- How to Remove Minor Wrinkles from Your Roller Shade Fabric
Order
- Shipping & Delivery
- Custom Sunscreen Outdoor Shades Over 110 Inches Wide
- Why Did I Receive Only One Package?
- How to Order Multiple Shades with Only One Remote Control or Wireless Wall Switch
- Will a Protruding Window Frame or Door Handle Obstruct the Movement of the Shades?
- How to Order Roller Shades Wider than 110 Inches but Less than 115 Inches