Why Won’t the Drapery Motor Enter Pairing Mode When Integrating With the App?

Q1: I pressed the programming button three times, the drapery moved, but the green light didn’t keep flashing. What does this mean?

A: This usually means the button was not pressed quickly and continuously three times.

How to fix it:
Quickly and continuously press the programming button three times.
Once the green indicator flashes continuously, the motor has entered pairing mode.

Q2: I pressed the programming button three times, but the green light flashed twice and turned off instead of continuing to flash. What should I do?

A: This indicates that the motor’s Matter module may be loose.

How to fix it:
Open the cover at the bottom of the motor and remove/reinsert the Matter module.
For step-by-step guidance, please refer to the video below.